The shipment of your package
Packages are generally sent within 3 days of receipt of payment and are shipped from Monday to Friday via GLS - Express Courier with tracking. Whichever type of shipment you choose, we will provide you with a link to track your package online.
Shipping costs include handling and packaging charges and postage. Custom costs are not included.
In Italy, including the islands, shipping costs are free for orders over € 60.00. For orders below € 60.00 the cost is € 6.00 per shipment.
Shipping costs outside the Italian territory are calculated on the basis of the destination and are indicated in the finalization phase of the order before payment.
The couriers do not make deliveries by appointment, nor preventive phone calls. It is advisable to always indicate a delivery location where you are present throughout the working hours (9.00-18.30) or to request a stop deposit at the local GLS office closest to you.
Delivery times (48/72 hours from the shipment of the order for Italy, and 4/5 working days for abroad) are not to be considered mandatory and in no case, once the shipment has taken place, any delays due to facts unrelated to our management, may be the cause of withdrawal or refund request of the shipping costs.
Saturdays, Sundays and holidays are not considered working days.
N.B. Shipping with cash on delivery, available only in Italy, has a fixed cost of € 3.00.